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Enjoy Free Shipping on All Orders! No Sales Tax Except in FL
Enjoy Free Shipping on All Orders! No Sales Tax Except in FL

Shipping policy

At PrimeTech Golf, a DBA registered name of Tobira Ventures LLC, we are dedicated to delivering your orders promptly and efficiently. This shipping policy outlines our shipping methods, delivery timeframes, and other important information related to the delivery of your purchases.

Shipping Locations

We currently only ship to the continental United States. We do not ship to Alaska, Hawaii, U.S. Territories, or international addresses.

Shipping Cost

  • Free Shipping: We offer free shipping on all orders within the continental United States, regardless of order size or value.

Delivery Timeframes

  • Standard Delivery: Orders typically arrive within 5-7 business days from the date of shipment.
  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. The tracking number will be active within 24 hours.
  • You can track your order on our website or through the carrier’s website using the provided tracking number.

Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • We only ship to the continental United States.

Damaged, Lost, or Stolen Packages

  • Damaged Packages: If your package arrives damaged, please contact our customer service team immediately at support@primetechgolf.com with your order number and photos of the damaged product. We will work with you to resolve the issue promptly.
  • Lost or Stolen Packages: If your tracking information shows that your package was delivered but you have not received it, please contact the carrier to file a claim. After filing a claim, please contact us at support@primetechgolf.com with your claim number for further assistance.

Shipping Address Changes

  • If you need to change the shipping address for your order, please contact us at support@primetechgolf.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.

Contact Us

For any questions or concerns regarding our shipping policy, please contact our customer service team:

Thank you for shopping with PrimeTech Golf. We appreciate your business and are committed to providing you with the best shopping experience possible.